❓ Frequently Asked Questions

Answers to the most common questions about TradeMetrics

📋 General Questions
▶ What is TradeMetrics?
A professional trading journal for traders. Auto-import trades from MT5 and crypto exchanges, statistics, charts, strategy analysis.
▶ Who is this product for?
For MT5 and crypto traders who want to analyze their trading professionally and systematically.
▶ Is a subscription required?
No, it's a one-time purchase of a license for 1 month or 1 year. No recurring monthly charges.
▶ How is it different from Excel / Google Sheets?
TradeMetrics automatically loads trades, builds charts, calculates metrics (win rate, profit factor, drawdown) and allows you to analyze strategies without manual data entry.
⚙️ Installation & Requirements
▶ What are the system requirements?
  • Windows 10/11 (64-bit)
  • 4 GB RAM (minimum)
  • 200 MB free disk space
  • Internet for license activation
▶ How do I install TradeMetrics?
Download the installer from the website (Download), run it, and follow the on-screen instructions. Installation takes less than a minute.
▶ Do I need to install MetaTrader?
For the MT5 version — yes, you need MetaTrader 5 installed.
For the Crypto version — no, just API keys from your exchange.
▶ Is macOS / Linux supported?
Currently only Windows. Versions for other operating systems are planned.
🔑 License & Activation
▶ How do I activate my license?
After installation, enter your license key in the "License" field in the program settings. Or activate the demo version for 7 days — it's available immediately after installation.
▶ What is the demo version?
7 days of free access to all features of the program. There are no functional limitations — you can fully test TradeMetrics before purchasing.
▶ Can I transfer my license to another PC?
The license is tied to a specific computer. If you change PCs, contact support — we'll help transfer your key.
▶ What if my license expires?
Purchase a new license on the website. All your data (trade history, comments, screenshots) are saved and will be available after activating a new key.
🔗 Connecting to MT5 and Exchanges
▶ How do I connect MT5?
In the program settings, specify the path to your installed MetaTrader 5 terminal. TradeMetrics will automatically load all your trades.
▶ Which crypto exchanges are supported?
  • 🟡 Binance
  • 🔵 Bybit
  • 🟠 OKX
▶ Do I need to give trading permissions?
No! Read Only permissions are sufficient. TradeMetrics cannot trade on your behalf — it only receives trade history.
▶ How do I get API keys?
In your exchange account, go to API Management (or simply "API") and create a new key with Read Only permissions.
📊 Features & Capabilities
▶ What metrics does TradeMetrics calculate?
  • Total profit / loss
  • Win rate (% of profitable trades)
  • Profit factor
  • Expectancy (average profit per trade)
  • Maximum drawdown
  • Equity chart (in $ and %)
  • Average profit / average loss
  • Win and loss streaks
▶ What is Monte Carlo?
This is a risk assessment method that simulates possible account scenarios (1000+ times). The program randomly shuffles your trades and shows a fan of possible trajectories — from worst-case to best-case scenarios.
▶ Can I add comments to trades?
Yes! For each trade you can add:
  • 📝 Text comment
  • 🖼️ Screenshot (PNG, JPG, GIF)
  • 🎬 Video recording (MP4, AVI, MOV)
  • 🔗 Link (e.g., to a TradingView chart)
▶ What is the Survival Index?
This metric evaluates the stability of your strategy. Formula:
Index = PF × (1 − DD) × RR
  • PF — profit factor
  • DD — maximum drawdown
  • RR — risk/reward ratio
The higher the index — the more stable the strategy.
🛡️ Security & Data
▶ Where is my data stored?
All data is stored locally on your computer in the TradeMetrics_Data folder. API keys are stored in encrypted form.
▶ Is it safe to enter API keys?
Yes. Keys are stored locally in an encrypted file and are used only to get trade history. TradeMetrics does not send them to external servers.
▶ What happens to my data when I uninstall the program?
Data remains in the TradeMetrics_Data folder on your computer. When uninstalling via the installer, there is an option to clear all data — you can choose whether to keep or delete it.
📧 Support
▶ How do I contact support?
Email us at: support@zimmetrics.com
We reply within 24 hours.
▶ Is there a user manual?
Yes, the manual is available on the website in the "Manual" section (link in the footer). You can also request it by email.